Terms and Conditions

Cosmic Comfort Terms and Conditions

Effective Date: January 1, 2025

Welcome to Cosmic Comfort! These Terms and Conditions ("Terms") govern your use of our services, including our website (www.cosmiccomfort.com) and our text messaging program under the 10DLC (10-Digit Long Code) standard. By using our services, including receiving text messages from us, you agree to these Terms.

1. Acceptance of Terms

By accessing or using our website, services, or text messaging program, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

2. Messaging Terms & 10DLC Compliance

Cosmic Comfort uses 10DLC-compliant messaging to communicate with customers. By opting in to receive messages from us, you acknowledge and agree to the following:

• Brand Name: Cosmic Comfort
• Company Name: Jantz Electrical Inc. DBA Cosmic Comfort
• Types of Messages:
  • Messages related to service requests
  • Appointment confirmations
  • Service updates and reminders
  • Special promotions and offers
  • Customer support notifications
• Message Frequency Disclosure:
  • Message frequency may vary.
  • Standard message and data rates may apply.
• Opt-Out Instructions:
  • You can opt out at any time by replying "STOP" to any message. This will prevent further messages from being sent to your number.
• Customer Care & Assistance:
  • For help, reply "HELP" to any message.
  • You can also contact us directly:
    • 📞 Phone: 209-222-3161
    • 📧 Email: office@cosmiccomfort.com
• Data Protection:
  • We do not share your phone number with third parties for marketing purposes.
  • Your information is protected under our Privacy Policy.

3. User Responsibilities

By using our messaging services, you agree not to:

• Send spam or unauthorized commercial messages.
• Impersonate another person or entity.
• Interfere with or disrupt our messaging systems.

4. Privacy and Data Security

We are committed to protecting your privacy. Any data collected through our text messaging service is subject to our Privacy Policy. While we implement reasonable security measures, we cannot guarantee absolute security.

5. Service Availability and Modifications

• We reserve the right to modify, suspend, or discontinue any part of our services, including SMS messaging, at any time without notice.
• We are not responsible for message delivery failures due to mobile carriers, service providers, or technical issues.

6. Limitation of Liability

To the fullest extent permitted by law, Cosmic Comfort is not liable for any damages arising from your use of our services, including but not limited to:

• SMS communication failures
• Unauthorized access
• Data breaches

7. Changes to Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the revised Terms.

8. Contact Information

For any questions regarding these Terms, please contact us at:

📞 Phone: 209-222-3161
📧 Email: office@cosmiccomfort.com
📍 Address: 3564 Atwater Blvd, Atwater, CA 95301

By using our services, including text messaging, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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