Privacy Policy

Cosmic Comfort Privacy Policy

Last Update: January 24, 2025

Introduction

This Privacy Policy outlines Cosmic Comfort, and it’s subsidiaries,  (” we “, ” our ” or ” the Company “) practices with respect to information collected from users who access our website at www.cosmiccomfort.com (” Site “), or otherwise share personal information with us (collectively: ” Users “).

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Grounds for data collection

We collect and process personal information to fulfill contractual obligations, provide services, protect our legitimate interests, and comply with legal and regulatory requirements. By using our services, including our website and text messaging program, you consent to the collection, storage, use, disclosure, and other uses of your personal information as described in this Privacy Policy.

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We do not rent, sell, or share Users’ information with third parties, and we explicitly do not share consumer mobile/messaging opt-in data with third parties for their marketing purposes.

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How Consumer Data is Collected

We collect personal data, including but not limited to:

• Name, phone number, and email address when voluntarily provided via website forms, phone calls, or text message opt-ins.
• Information provided when interacting with our website, including through cookies and analytics tools.
• Details related to service inquiries, transactions, and customer service interactions.

How Consumer Data is Used

We use the collected data to:

• Provide, operate, and improve our services.
• Respond to customer inquiries and provide customer support.
• Send important service-related communications.
• Send marketing and promotional messages only if the user has opted in.
• Conduct internal analytics to improve user experience.

We do not share, sell, or distribute consumer mobile/messaging opt-in data to third parties for their marketing purposes.

How Consumer Data is Protected

We implement appropriate technical and organizational security measures to protect personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and secure storage.

Opt-Out Instructions

Users may opt out of marketing messages and communications at any time by:

• Replying STOP to any text message to discontinue SMS communications.
• Contacting us at office@cosmiccomfort.com or calling 209-222-3161 to request removal from our contact lists.

Upon opting out, users will no longer receive promotional messages but may still receive service-related notifications if applicable.

Cookies

We and our trusted partners use cookies and similar technologies to improve user experience. Users may manage cookie preferences through their browser settings.

Third-Party Data Collection

Our Privacy Policy only applies to the data we collect. If you interact with third-party services linked from our website, their privacy policies will apply.

Marketing Communications

We may send marketing messages to users who have opted in. Users can unsubscribe at any time through the opt-out methods listed above.

Minors

Our services are not directed at minors, and we do not knowingly collect personal data from children.

Updates to this Privacy Policy

We reserve the right to update this Privacy Policy. The latest version will be posted on our website with an updated revision date. Continued use of our services after updates constitutes acceptance of the revised policy.

How to Contact Us

For questions about this Privacy Policy or our data practices, please contact us at:

📧 Email: office@cosmiccomfort.com
📞 Phone: 209-222-3161

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